I had just returned a bag to a different motorcycle company and the shipping back was madness. Returning an Item to the us is pretty spending. Before buying again I found motorcycle house. They told me the shipments come out of Canada and are returned to Canada. I was sold. Upon receiving them which only took a few days, I opened the box and was very pleased. The bags had a quick snap buckle with a lock, the shock cut out, the throwover, and the mounting hardware. I havent decided how I want to install but after its install I will put up another review. so far this complete package has made me very satisfied.